Cloud Call Center
Cloud Call Center services provide all of the necessary technological serves for the modern office in the cloud, and on all types of Internet infrastructures, including basic ADSL lines without the limitation of a physical infrastructure whether for the office telephone or cellular phone. VoIP services, as with all computing services in Triple C’s cloud can be paid for according to the “pay per use” model, which defines the payment for the package according to the amount of use in the working model that charges per second of use.
* Dialing abroad according to price list
* Dialing abroad according to price list
Saves Resources
- VoIP Services are included in the “Pay Per Use” Model, which defines the cloud services and saves the expenses of a number of superfluous resources
- VoIP Services are included in Triple C’s “One Stop Shop” model, which was created to meet as many as possible of the customer’s office requirements and to save the time of setting up the services
Saves Money
- VoIP Services save the expenses of purchasing PBX centers, which prevent flexibility and the capability for simple mobility
- VoIP Services enable international calls at very low cost per minute per call
- VoIP Services include flexibility in adding or removing extensions to save the expense of unused extensions
Saves Time
- VoIP Services reduce long waiting times in voice communications systems by convenient extension menus
- VoIP Services enable mobile communication and access from every location by defining calls between a fixed line and a mobile device
- VoIP Services reduce customer waiting time by adding built-in voice messages in the system
Recording & Bursting
To real-time conversations
Simultaneous Connection
Defining calls between a fixed phone and a smartphone
Direct Inward Dialing
Defining permanent number for extension
Radios
Immediate connection between offices
Fax 2 Mail
Receiving fax to private inbox
Additional Information
Conversation Advantages:
- Simultaneous ringing - ability to call home or mobile phone when the office is dialed
- Follow me - ability to call an extension number or phone numbers outside the organization from anywhere in the world
- Music or message while on hold - ability to personally customize messages or music while on hold
- Special holiday messages - ability to personally customize voice messages for a specific email
- Call filtering - ability to filter calls according to phone number or from unlisted numbers
- Call transfer - easily transfer calls to a chosen number
- Conference calls - easily and quickly set up conference calls
- Recording - ability to record call in real time and save to a computer
- Eavesdropping/joining calls - ability to listen to employee calls or train sales personnel by listening to calls, with the caller not hearing the listener
Additional Services
- In memory of Shay Nahum
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