Service & Support

Triple C offers its customers a call center for technical issues and support. Our call center for Internet consumers is available 7 days a week, 24 hours a day on *6400, or the direct number +972-3-9204600, or the free number 1-800-101-325.

For the Public Ombudsman please contact in the following ways:
  • To send an online complaint form press here
  • E-mail: CustomerComplaints@ccc.co.il
  • Fax number +972-3-9201201
  • Visit our facility at Hasivim 49, P.O 7056, Petah Tiqwa, 4959504
For remote support on PC - press here
For remote support on Mac - press here

Internet Call Center
Working hours:
Available 7 days a week
24 hours a day except for Yom Kippur,
For technical issues only.
Customer Service
Working hours:
Sun – Thu 08:00 – 18:00
Fri and Holiday eves 08:00 – 13:00
Not available on Sat and holidays.
  • Phone: *6400 or 1-800-101-325
  • Fax: +972-3-9201299
  • E-mail:
    cs@ccc.co.il
Hosting Call Center
Working hours:
Sun – Wed 09:00 – 18:00
Thu 09:00 – 17:00
Not available on holidays.
For Downtime Malfunctions:
The call center is available 7 days a week, 24 hours a day
Network Call Center
Working hours:
Sun – Wed 09:00 – 18:00
Thu 09:00 – 17:00
Not available on holidays.
For Downtime Malfunctions:
The call center is available 7 days a week, 24 hours a day
  • Phone: *6440 or +972-3-9204601
  • Fax: +972-3-9201229
  • E-mail:
    Isp@ccc.co.il
Business call center
Working hours:
Sun – Wed 09:00 – 18:00
Thu 09:00 – 17:00
Not available on holidays.
For Downtime Malfunctions:
The call center is available 7 days a week, 24 hours a day

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