Service & Support

Triple C offers its customers a call center for technical issues and support. Our call center for Internet consumers is available 7 days a week, 24 hours a day on *6400, or the direct number +972-3-9204600, or the free number 1-800-101-325.

For the Public Ombudsman please contact in the following ways:

To send an online complaint form press here
E-mail: CustomerComplaints@ccc.co.il
Fax number +972-3-9201201
Visit our facility at Hasivim 49, P.O 7056, Petah Tiqwa, 4959504

For remote support on PC - press here
For remote support on Mac - press here

Internet Call Center

Working hours:
Available 7 days a week
24 hours a day except for Yom Kippur,
For technical issues only.

Send a Service Call

Phone: *6400 or 1-800-101-325
Fax: +972-3-9201299
E-mail:
Internet@ccc.co.il

Customer Service

Working hours:
Sun – Thu 08:00 – 18:00
Fri and Holiday eves 08:00 – 13:00
Not available on Sat and holidays.

Send a Service Call

Phone: *6400 or 1-800-101-325
Fax: +972-3-9201299
E-mail:
cs@ccc.co.il

Hosting Call Center

Working hours:
Sun – Wed 09:00 – 18:00
Thu 09:00 – 17:00
Not available on holidays.
For Downtime Malfunctions:
The call center is available 7 days a week, 24 hours a day

Send a Service Call

Phone: *6440 or +972-3-9204601
Fax: +972-3-9201443
E-mail:
Hosting@ccc.co.il

Network Call Center

Working hours:
Sun – Wed 09:00 – 18:00
Thu 09:00 – 17:00
Not available on holidays.
For Downtime Malfunctions:
The call center is available 7 days a week, 24 hours a day

Send a Service Call

Phone: *6440 or +972-3-9204601
Fax: +972-3-9201229
E-mail:
Isp@ccc.co.il

Business call center

Working hours:
Sun – Wed 09:00 – 18:00
Thu 09:00 – 17:00
Not available on holidays.
For Downtime Malfunctions:
The call center is available 7 days a week, 24 hours a day

Send a Service Call

Phone: *6440 or +972-3-9204601
Fax: +972-3-9201443
E-mail:
Support@ccc.co.il